At FarmlyFresh Produce Pvt Limited, we strive to provide our customers with the freshest and highest quality dairy products. However, we understand that there may be instances where you need to return a product. Please read our return policy carefully to ensure a smooth return process:

Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund as per your preference.

Incorrect Product: If you receive an incorrect product, please notify us within 24 hours of receiving the order. We will arrange for the correct product to be delivered to you at the earliest.

Change of Mind: We do not accept returns for a change of mind or if you no longer want the product.

Expired Products: If you receive a product that is expired or near expiry, please contact us immediately. We will arrange for a replacement or refund.

Return Process: To initiate a return, please contact our customer service team at [customer service email/phone number]. Please provide your order number and details of the issue. Our team will guide you through the return process.

Refund Policy: Refunds for eligible returns will be processed within 24 hours of receiving the returned product. The refund will be issued to the original payment method used for the purchase.

Return Shipping: Return shipping costs for damaged or defective products will be covered by Farmly Fresh. For other reasons, the customer will be responsible for return shipping costs.

Contact Us: If you have any questions or concerns about our return policy, please contact us at +91 75769 40133.